CRUISE LINE CHARGES FOR THINGS THAT WERE FREE AND SAYS IT'S A NEW BENEFIT.
Princess cruis elines announces more benefits coming to their princess plus and premier package. I reality they are just taking away something that was free and now charging passengers for it unless of course you upgradt to the plus or premier packages.
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@calientemac19 months agoIts frustrating for those of us that booked standard months in advanced when some of those items were included at time of our booking and are no longer. 169
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@alabamaal2259 months agoExactly what i was afraid was going to happen after the pandemic. Princess and the other cruise lines are now starting tothe passengers in order to keep the base cost down. In food stores, the same phenomenon is calledit' s more than just an irritant. Princess would do better if they would just bake the new charges into the base price. Most passengers would see the new prices go up $100 or so, wince, and then shrug. For the large majority of regular cruisers, seeing a $2100 cruise go up to $2200 would probably not be a deal breaker. But gettingis a memory like having a small stone in your shoe that you couldn' t get out. ...Expand183
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@annmarie73689 months agoThank you for calling princess out on this. All this nickle and diming needs to stop. 47
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@anne-marievr57109 months agoI also wanted to mention that when we booked our october transpacific cruise we had certain expectations like alfredos and free room service. I really. ...Expand58
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@franksinapi21219 months agoThese princess benefits are a great incentive for people to book with a different cruise line. 21
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@pennyborden24839 months agoAnybody else think this is sounding a little like what disney did? Prices go up and then add on more charges too, just not right! Thanks don for always keeping us informed. 108
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@pamelabarber10339 months agoIm taking a break from cruising, im choosing to do land destinations. I just dont need to be frustrated with these cruises right now they need to rethink what theyre doing. 67
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@bradh31399 months agoHuge princess fan here. Their latesttactic is deceptive and disappointing. 76
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@anotherbeerinparadise-sail40479 months agoDon, it' s worse than you think. " ocean now" is not the $10 shipping fee. The shipping fee started a while back. " ocean now" is . ...Expand94
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@SuperMcochran9 months agoThe only way to tell princess, that you are unhappy with the changes and new chargingis to not book them! 5
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@DaveM-FFB9 months agoThank you for telling it like it is. All of those things that were free now have an associated fee - unless you pay at least $60/day, per person for the. ...Expand60
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@dorothykahhan93129 months agoI totally agree, don. They are just finding new ways to get more money at places for things that were included before. I am very pissed at princess. I wrote a letter to padgett and swartz to let my voice be heard! 9
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@markeaston73539 months agoI love a good don rant in the morning and on this he is absolutely right! 22
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@cruisecrazy70669 months agoThe large print giveth. and the small print taketh away. 5
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@Fitcho569 months agoMy problem with the plus package is if you book a 5 day cruise, you get two casual meals. If i book a 20-day cruise, i still get 2 casual meals even though pay 4 times as much. 20
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@angiesganga14639 months agoDon, you nailed it. We usually book cruises that are 14 days or greater. We also book way in advance to secure the cabin we want. We have 2 princess cruises. ...Expand14
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@turbocat83729 months agoAs someone who really likes the pizza in alfredo' s, i absolutely hate that it' s no longer included in our cruise fare. How much are they going. ...Expand40
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@RobinT-treehugger9 months agoAgree! We booked our first princess cruise a month ago for late sept. We are very annoyed by some of this crap nickel and diming us. I don' t drink. ...Expand29
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@cruisegirl609 months agoI imagine the ceo' s sitting around a table planning how they can fool us into thinking we are getting a deal, while all the time it just comes down. ...Expand22
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@donnabenoit16699 months agoThank you for this don we do have power in numbers. If as a collective we send a broad message that we will not be nickelled and dimed by these. ...Expand5
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@jamesnunez17039 months agoWow! The cruise companies have forgotten how much they needed us after covid. We were more than happy to come back. But now all the cruise companies are. ...Expand22
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@RC-ji2wn9 months agoYou forgot topaid and signed a contract for product they now will not receive. Bait and switch, princess has committed a tort, both under federal statute and california statute. 5
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@bobkrakehl63949 months agoIve been elite for many years now going on over 35 cruises, and they keep taking away perks. I dont drink alcohol so ill never waste the money for p id="hidden18"lus or premiere. The extra costs are not worth it. Cruise prices have increased a lot so these new charges should not be happening. How about a package for non drinkers? What it comes down to is theyre trying to make up the mo em they list for not sailing over a year with covid. Very sad princess. ...Expand8
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@almercygomez18109 months agoCant believe princess is doing this to us too! I left all my annual visits to disneyland and disneyworld because they were nickeling us to death. All t. ...Expand16
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@hawk7899 months agoUsually im a solo traveler, and i pay for a double occupancy so the price double. If these cruise lines keep going up and up and charging for everything u . ...Expand20
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@wilsonwilson45599 months agoWhile i' m ranting, another change i don' t like is the blue and green lines. As an elite passenger, i used to have express check-in access when. ...Expand8
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@elizabethrollins73729 months agoWith you all the way don on this change! We are princess cruisers and not happy with this change. Shame on princess! 7
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@ryanm71719 months agoI appreciate someone at least saying the cruise lines are wrong and starting to gouge us. We need more influencers saying this in the hopes they might return our former free things. 10
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@karencorrenti33689 months agoThis is happening all over the industry, and i wonder what would happen if their numbers start dropping off? I mean i' ve been on msc, and honestly. ...Expand11
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@kathymizda55869 months agoWe booked 3 cruises months ago. Sept alaska, nov and january caribbean. When we booked gigis and alfredo was included. We book standard since we don' t . ...Expand14
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@russellyeley25619 months agoI hardly used the option to have a drink or food delivered, but once and a wile it was handy. I did eat at alfredo' s for lunch on cruise boarding day. . ...Expand5
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@Psalmtwentyseven9 months agoWow! That is absolutely positively crazzzy! and $60 a day is $420 for a 7 day cruise and if it' s $80 a day, that' s an extra $560 for a 7 night cruise! 5
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@bossboy74979 months agoI agree! It is getting more and more difficult to stay loyal to a cruise line. We worked hard to get to, our desired status and since then, they have taken i hope princess reverses this new change. ...Expand6
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@mvsgeek9 months agoAs one that has 40+ princess cruises, i am very annoyed by these changes! You also forgot about the ocean now surcharge! Ocean now used to be free. Now. ...Expand8
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@jimdeimler37129 months agoWe have been long time west coast (san pedro) princess cruisers and are one cruise away from elite. After seeing details on the new sun princess and seeing. ...Expand12
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@alberthong75989 months agoThanks don for letting loyal platinum princess guests like us know the tricks princess used to take away the benefits from us. May be it' s time to think about switching cruise line. 3
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@prmath9 months agoDon, we call that greed down here in fla. 4
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@annette34889 months agoTotally agree! When we sail its usually always with princess! We dont drink alcohol and maybe have a coke here and there! But we loved alfredos. I havent liked the plus & premiere packages since they started them! 9
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@sandraford37889 months agoWell done don for calling princess out. 3
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@danaa62839 months agoWell said! I am elite with princess but they won' t be seeing me or my money on their ships anytime soon. Time for what i refer to as a " come. ...Expand8
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@tbears2me9 months agoTotally agree especially for non-alcoholic drinkers or those who don' t anything but water. Extremely disappointed that my platinum loyalty status means . ...Expand7
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@1862sue9 months agoWe all feel liked cruising has gone downhill. The food quality, the nickel and dime in many areas. Cruising used to be a luxury vacation. Not any more. 14
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@christinehicks51779 months agoAmen to alfredo' s being the best but they will not be in my budget. I have over 600++ days at sea with princess and feel that they are hurting the. ...Expand5
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@texasboy51179 months agoThis is just one more reason we cruise on viking. Yes, we pay more, but you get just about anything you want. 5
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@jamescrompton52919 months agoHad 4 cruises booked over next 2 years. Yesterday cancelled all cruises as we are non drinkers. Previously the cancelled the coffee card. Sorry princess you have lost us. We are also platinum in the captains circle. 3
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@mardywilson34409 months agoWon' t be doing princess until that changes. Alfredos is one of my faves. 5
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@stillaknickfan48389 months agoGenie plus of the seas. Sounds like the next pirates of the caribbean movie. 2
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@roadrebels19 months agoIts called word salad and thank you for exposing them! 2
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@dannyyoung52999 months agoWow. Princess is really trying to pick our pockets. I think it will back fire on them if people really protest. Lastly, i hope you are getting better after. ...Expand3
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@rogerdixon71789 months agoThanks for breaking this down for us don. Yes i agree they are using smoke and mirrors to make more money. 3
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@dorisrose159 months agoMy whole issue with this, my cruise is paid in full, less than 30 days out. I booked standard, so in order to have access to things that were originally. ...Expand4
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@scottsquires20149 months agoPrincess was expensive before but now it way more i will not be going on them. 5
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@theresagarcia48929 months agoThis upcharging things that were part of a standard cruise is really devaluing the benefits of cruising. I was going to look for a princess cruise, because i have enjoyed them. But not now. This is nuts! 11
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@donnakellaway27179 months agoGood afternoon. Hope you are still doing well. Always enjoy listening to your videos. 3
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@ingrids19919 months agoThank you don for speaking out about how princess swindling passengers! 1
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@ChrisB-ph4mg9 months agoYou are so right about this new change, customers should complaint the fake change benefits. 1
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@gisellemeneses72709 months agoNot okay to not say the truth princess! Thank you don. 2
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@Rich22C9 months agoLets not forget the $15 charge per person per cruise just to initially use the medallion and have items brought to you. But of course it' s now included. ...Expand4
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@soulssister1show4889 months agoWho ever they hired to include this package to their customers needs to be fired asap just because you can don' t mean you should and this should . ...Expand12
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@loriwelln73219 months agoYou are exactly right about the green lane. I had a similar experience on a carnival cruise to canada and most guests were platinum & diamond and the line was longer for us than the 1st time cruiser. 2
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@carolestevenson10519 months agoNot only are they nickel and dining us to death, but the fares keep going up as well. I have been looking at a variety of cruise lines for a new cruise, bu . ...Expand6
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@mikecress76659 months agoI hope that princess is listening to this. We totally agree with you. We are a loyal princess. Cruiser (28 cruises) will now start looking at other lines for future travel. 2
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@jimward78819 months agoIm glad you are showing us how the cruise lines are nickel and diming us! Royal is doing it. But some guys that put videos out will not admit it! I c id="hidden45"ould list at least a dozen things royal took away. The royal blogger says they are not a deal breaker. You are not a shill!. ...Expand2
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@---jt5wg9 months agoThank you for making this video and going line by line on the changes. It helped me to understand better what all was being taken away. 3
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@LD-lv7pi9 months agoAgree fully with you don. I understand the price of business is going up and cruising is still one of the best value for your dollar. However, being upfront. ...Expand12
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@johnhunady35269 months agoTx for this very good update. We just became elite on our last cruise and we did not think it was that big of a deal. 3
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@margoanchorage8839 months agoHey don! I was waiting eagerly to see what you thought about this. Princess snuck this in during your surgery. They are like don won' t notice! 4
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@TheWolverine-ff2rs9 months agoAnother reason for me not to try princess. All the changes seem to be opposite of what i' m looking for on a ship. And i don' t drink at all - only . ...Expand8
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@donnawanna98339 months agoHigh tea was a high point, now flavored tea bags are more than $1 each per teabag, and the food isn' t nearly as good. All eateries were included, and . ...Expand6
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@vickiebridges35849 months agoYour voice is getting stronger. Getting better by the day. 2
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@Francine-gc2re9 months agoThis change only benefits the plus/premier packages. And i believe my plus says two exercises classes per voyage, not per day. Thanks! 4
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@chetdalski65389 months agoThank you for your video on this. My wife and i have been sailing carnival for the past 2 decades trying other lines occasionally in the past. Our next. ...Expand11
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@Rustytoolgardener9 months agoAfter our nightmare cruise last year on the ruby, we made the decision that elite was not in our future even though we were two cruises away. The cruise. ...Expand8
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@jameskalexanderjr3149 months agoSimilar to when princess took the free internet for platinum and elite and enhanced our experience with half price internet package. 2
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@jerrywilliamson20409 months agoI' ve been watching you for a while and you have convinced me that the last place i would go is on a cruise ship, 1
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@madampolo9 months agoI' ve always loved to cruise but as i age i just can' t do it anymore. Thank goodness for that. A commenter mentionedat grocery store. That' s a pet peeve of mine. The bags of chips are so small now soon they will be selling their wares by a single chip. ...Expand2
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@michaellashchuk96299 months agoI totally agree with you don. One of my favorite parts of a princess cruise is alfredos pizza. Is it now worth 15 dollars a person (especially when you hal already ticked me off with their add ons (im 4 star ) what im going to do is just not cruise on princess (or hal) they see themselves as a premium line. Premium lines dont do add ons then try and deflect and say you get it for free if you get a package that really adds up for 4 people. I usually do 4 cruises a year. What l will do is instead of 4 a year on princess ill just go on 1 on a much better line. If enough people (especially elite people) just stop going and tell the cruise line this is why your not cruising with them anymore maybe they will pull back from these nonsense add on fees. Honestly ive started to hate cruising. Ive been on about 80. I hate nonsense add ons and i hate big ships. ...Expand3
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@teresah53189 months agoThis is part of the cruise line recovery plan. The first time we got the plus package it was $40 and very simple to understand. Wi-fi, gratuities and drinks.. ...Expand4
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@khardy18019 months agoIt will really make me reconsider princess. We dont drink alcohol at all so neither of those packages with the alcohol package are attractive. I love h. ...Expand7
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@watuzi9 months agoIf nobody complains about the changes to princess, expect other cruise lines to follow suit. 2
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@timothybradley45819 months agoWe booked princess for alaska and we don' t drink. It' s bad they' re doing this to guest that are already booked. 3
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@camilledextraze71049 months agoDoes princess think that all their loyal customers are completely dumb? 7
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@tracygriffiths62929 months agoPrincess has lowered their own product from being a premium cruise line which competed with celebrity and holland, to being a mainstream line competing. ...Expand19
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@vernalynschofield82529 months agoWhen i read their notice i hoped youd call them on this. 2
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@johnclark14699 months agoGreat catches don! Pretty underhanded of princess to use deceptive tactics to add charges. It discredits them to their customers who wouldnt k until o. ...Expand10
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@robertaviles84519 months agoWel-come to pcl! hope you brought your bank account! 1
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@TonyHiggins9 months agoLooks like the one-class, truly inclusive pricing of viking and other luxury lines is actually the less expensive option. Might be why we are going with them for our next big trip! 3
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@EM_ARCHER9 months agoOn ncl in 2019 on ncl dawn there was a room service fee of $8! 7. 95. Still $8! Come on! 2
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@Parallax9829 months agoRecently sailed princess, before these changes, and suffice to say i was not impressed and wont be sailing princess again. The bed was really uncomfortable a beyond that, the ship (the sapphire) was overcrowded and most of the entertainment lame. whats really appalling here in the bait and switch, as these changes are applying retroactively to those who have already booked and paid their non-refundable deposits. The way this is being implemented is truly boneheaded and, speaking as an attorney, i can say with authority that they are setting themselves up for a class action suit. Really dumb, princess!. ...Expand3
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@johncole75339 months agoI agree with others who have said it would be better if they just raised the base price rather than themess. 3
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@sandraalvord19 months agoThank you don. We are not drinkers either and are now elite, we have never purchased the plus or premiere pkgs. But like you i ordered room service on. ...Expand1
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@sues72279 months agoWe just booked our first post covid cruise. I am australian, platinum and it' s within australia. We took off the packages when we booked. You need. ...Expand3
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@jeffreyzink54999 months agoThis is ridiculous. Pizza is always free. They will start loosing lots of customers. 13
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@davepratt99099 months agoHere' s the real humor value: the fitness classes and dining are a fixed number per trip. Two fitness classes and two casual dining are all you get. ...Expand3
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and the small print taketh away. 5
we do have power in numbers. If as a collective we send a broad message that we will not be nickelled and dimed by these . ...Expand 5
and $60 a day is $420 for a 7 day cruise and if it' s $80 a day, that' s an extra $560 for a 7 night cruise! 5
just because you can don' t mean you should and this should . ...Expand 12
hope you brought your bank account! 1
whats really appalling here in the bait and switch, as these changes are applying retroactively to those who have already booked and paid their non-refundable deposits. The way this is being implemented is truly boneheaded and, speaking as an attorney, i can say with authority that they are setting themselves up for a class action suit. Really dumb, princess!. ...Expand 3